Privacy Policy for ARC Sections Shopify App

1. Information We Collect

We collect the following types of information from users of our App:

• Shopify Store Information: When you install our App, Shopify provides us with certain information about your store. This may include:
  • Your store name
  • Your store URL
  • Your industry
  • Your general store settings
• Email Address: We collect your email address when you install the App or when you contact us for support or inquiries.

2. How We Collect Information

We collect information in the following ways:

• Automatically Upon Installation: When you install our App through the Shopify App Store, Shopify shares certain store information with us as described above.
• Directly from You: We collect your email address when you provide it to us, such as during the app installation process or when you contact us via email.

3. How We Use Your Information

We use the collected information for the following purposes:

• To Provide and Improve the App: We use your store information to understand your store's configuration and to ensure our liquid code sections and bundles function correctly within your Shopify store. This includes tailoring the app experience to your store.
• To Communicate with You: We use your email address to:
  • Send you important updates and notifications related to the App.
  • Respond to your support requests and inquiries.
  • Provide you with information about new features, sections, or bundles that may be of interest to you (you can opt-out of these marketing communications at any time).
• For Internal Operations: We may use aggregated and anonymized store information for internal purposes such as analyzing app usage, improving our offerings, and conducting research. This data will not identify individual stores.
• To Enforce Our Terms of Service: We may use your information to enforce our terms of service and prevent misuse of the App.

4. Sharing Your Information

We are committed to protecting your privacy and will only share your information in the following limited circumstances:

• With Service Providers: We may share your information with third-party service providers who assist us in providing and supporting the App (e.g., email marketing platforms, customer support tools). These service providers are contractually obligated to protect your information and can only use it for the specific services they provide to us.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• In Connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

We will not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Retention

We will retain your store information and email address for as long as your store has the App installed. If you uninstall the App, we will typically retain your information for a reasonable period for customer service purposes and to comply with legal obligations. You can request the deletion of your personal information by contacting us at the email address provided below.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information.
• Deletion: Request the deletion of your personal information.
• Objection to Processing: Object to the processing of your personal information for certain purposes.
• Restriction of Processing: Request that we restrict the processing of your personal information.
• Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request in accordance with applicable data protection laws.

7. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Using secure servers to store your information.
• Implementing technical and organizational safeguards to protect against data breaches.
• Limiting access to your information to authorized personnel only.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Children's Privacy

Our App is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at the email address provided below, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website or within the App and, where appropriate, by sending you an email notification. Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically for any updates.